I’ve already entered my bank details. Why am I being asked to do it again?

Feeling a little bit like deja vu? No need to worry!

We work with third-party providers to deliver all the things you need to take control of your money - your real-time spending insights, customised budgeting (Beforepay App only) and early access to your pay through our Pay On Demand™ service. 

Sometimes our third-party providers may lose their connection to your bank account. When this happens, we may ask you to enter your bank details again to re-authorise and re-establish the connection so we can continue to provide you with our services! 

If you experience any issues with re-connecting your bank please contact our Customer Support team at support@beforepay.com.au

Get social with us on Instagram, Facebook, Twitter and TikTok for news, updates and just some good ol’ fun.

Was this article helpful?
34 out of 91 found this helpful