When a payment is missed, your repayment will automatically be rescheduled to your next payday.
If funds become available in your nominated bank account ahead of the rescheduled repayment, we reserve the right to debit your account for your missed repayment, as per your agreement with us.
To avoid any further missed payments, you can choose to ‘Repay early’ or ‘Delay repayment’ in the app. (Note: You can only delay your repayments once per Cash Out.)
See our help article 'How do I use PayID' for details on how to repay via PayID.
Please note it can take up to 2 business days for your bank to settle your repayment with our system.
Tip: Sometimes a failed repayment will appear on your bank statement, but don’t worry, this doesn’t mean you were charged. Your bank will automatically reverse the transaction, however please note this change might take several days to occur.
Still have questions? Contact firstname.lastname@example.org