We work with trusted third-party providers to power your Beforepay account.
This includes your real-time spending insights and customised budgeting in the Beforpeay app, as well as your ability to cash out with Beforepay.
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Sometimes our third-party providers may lose their connection to your bank account. When this happens, we may ask you to enter your bank details again to re-authorise and re-establish the connection so we can continue to provide you with our services.
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If you continue to experience any issues with re-connecting your bank please contact our Customer Support team at support@beforepay.com.au
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