What if my salary goes into a savings account?

Unfortunately, banks place limitations on savings accounts that restrict our ability to debit from these accounts. Because of this, we can only provide Pay On Demand™ to a transactional bank account. As Pay On Demand™ is dependent on your pay cycle, we will need to connect to a transactional bank account where you receive your salary payments. 

You can resolve this issue by following these steps: 

  1. Update your bank details with your employer to a transactional account.
  2. Email support@beforepay.com.au and ask our team to remove your existing bank account.
  3. Log in to the Beforepay app and connect your transactional account details.
    (Note: To get access to your Pay On Demand™, we will need to be able to detect 2 pay cycles in your transaction history.) 

If you have any questions about connecting your bank please contact our Customer Support team at support@beforepay.com.au

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