All Collections
Pay On Demand™
Why can't I Cash Out?
Why can't I Cash Out?
Updated over a week ago

We’re here to help unpack why this might have happened.

To Cash Out with Beforepay using our Pay On Demand™ service, you must meet our eligibility criteria and pass our credit assessment.

If you are unable to Cash Out and use our Pay On Demand™ service, we may have detected an issue with one of the following:

  • Your identity verification

  • Your bank details

  • Your employment details

  • Your existing Cash Out status.

Please note if you have an outstanding repayment you will not be able to Cash Out using our Pay On Demand™ service until the amount owed is repaid.

For support with unlocking access to your Pay On Demand™ please contact Customer Support on

Get social with us on Instagram, Facebook, Twitter and TikTok for news, updates and just some good ol’ fun.

Did this answer your question?