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How do I use PayID/Osko?
How do I use PayID/Osko?

Step-by-step instructions to demonstrate how you can make an instant payment to settle your cash out

Updated over a week ago

IMPORTANT: Your payment details must contain all the correct and required information. Payments with incorrect information will be automatically declined.

Please do not make PayID payments if your payment is already pending in the app.

In addition, you can only make PayID payments 2 days after your Cash Out.

When can I use PayID?

You can only use PayID to make a repayment at least 48 hours after you Cash Out.

Do I need my own PayID account to use PayID?

Beforepay will automatically generate your unique PayID email address which you can use to make an instant payment. To access your unique PayID email address, click "Repay Now" at least 48 hours after cashing out.

Beforepay PayID screen with details on how to make a payment

Are there charges or fees to use PayID?

Beforepay does not charge you any transaction fees when making a repayment using PayID.

Will my repayment be made instantly?

Payments using PayID are made instantly. Some banks may hold first-time payments to a new payee for 24 hours, which could delay the payment. If your payment is delayed, please check with your bank for more details.

Once your payment has been processed, it will be reflected in your Beforepay account.

How to make a payment with PayID/Osko:

  1. Open your mobile banking app and select Pay Anyone / Pay Someone (note: your bank might not mention PayID or Osko)

  2. Choose email address as the payment method

  3. Enter your unique PayID email (from your Beforepay account or the email you received)

  4. Enter the total outstanding amount owing

  5. Confirm all details are correct and submit the payment

IMPORTANT: Payments with incorrect information will be automatically declined.

Each bank has a slightly different process for paying to a PayID email. See below for instructions specific to each of the following banks:

For all other banks, please visit the FAQ pages on their websites and search for "PayID".

CommBank

Step 1: Log into your CommBank app and click “Pay” from the home screen

Step 2: Click “Pay someone”

Step 3: Select the + sign in the top right-hand side corner. From the menu of options, click “more” and “Email address”

Step 4: Enter your unique PayID email in the email field and click “Next”. A pop-up will appear confirming the email address is a PayID registered to Beforepay. You can then enter your amount owing and submit the payment. There is no need to include a reference number.

NAB

Step 1: Log into your NAB app select “Transfer & pay” from the main menu

Step 2: Select the account you would like to pay from and click "Pay Anyone".

Step 3: Select “Email address” from the options menu

Step 4: Enter your unique PayID in the email field and click “Next”. The next screen will confirm that the PayID is registered.

Step 5: Enter the total amount owing and click next. Then click "Pay Now".

Important: Payments with incorrect details will be automatically rejected. Please review and confirm the details are correct before submitting.

Westpac

Step 1: Log into your Westpac app and click the Pay icon from the home screen.

Step 2: Click “Pay to PayID”

Step 3: Enter your unique PayID in the email field and click “Next”. The next screen will confirm that the PayID is registered.

Step 4: Select the account you would like to pay from

Step 5: Enter the payment amount. There is no need to include a reference number.

Important: Please review and confirm the details are correct before submitting.

ANZ

Step 1: Log into your ANZ banking app and select “Pay” from the main menu, then click the + in the top right-hand corner to add a new Recipient.

Step 2: Select the “Email” option to make a payment

Step 3: Enter your unique PayID in the email field

Step 4: Select the account you would like to pay from

Step 5: Enter the payment amount. There is no need to include a reference number.

Important: Please review and confirm the details are correct before submitting.

St George

Step 1: Log into your St George app and click the Pay icon from the home screen.

Step 2: Select the account you would like to pay from and click “PayID” from the pay to section.

Step 3: Select “Email Address” from the PayID Type and enter your unique PayID, then click “Continue” to review the details.

Step 4: Enter the payment amount. There is no need to include a reference number.

Important: Please review and confirm the details are correct before submitting.

ING Direct

Step 1: Log into your ING app select “Pay anyone” from the main menu and click the add (+) icon to select a recipient.

Step 2: Click the new recipient icon in the top right-hand corner, then select PayID and choose Email as the PayID type.

Step 3: Enter your unique PayID in the PayID field and click “Verify”. Please review the details and confirm they are correct.

Step 4: Enter the payment amount, and check your details are correct. There is no need to include a reference number.

Important: Please review and confirm the details are correct before submitting.

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